FAQ

You can use K-DOD points for buying K-DOD products, getting discount or saving delivery cost.

You can get K-DOD points by (1) membership registration, (2) participating in ONLINE SURVEYS, (3) purchasing K-DOD products or (4) some events which provide points.

• K-DOD Membership Registraion : 500 p
• Online Panel Registration : 500 p
• Online surveys : 100 ~ 1,000 p (differ by surveys)
• Product Purchase : 1% of total purchase price

NO. K-DOD points cannot be refunded or converted into Cash.

NO. K-DOD points cannot be transferred to other people.

NO. K-DOD points cannot be combined with other people’s points.

YES. If there is a significant exchange rate change or inflation, K-DOD points can be adjusted.

YES. All K-DOD points are valid for 24 months. Your old points which are not used for 24 months will disappear.

Any adults in South-east Asia and Central Asia can be our Online Panel. The age should be over 18 years old.

Online survey cost is less expensive than any other research methodology as we do not require human interviewers. The cost differs by survey target group, target number, length of questionnaire, final outcome (data table only or including report), etc.
Please contact us through the inquiry page.

It differs by survey.
However, generally it requires shorter time than any other research methodology without compromising quality.

Yes. As we have panel data, we can target only specific groups.

Currently, we are developing online panels in South-east Asia and Central Asia only.

YES. You need a K-DOD membership to purchase or inquiry products as we need your detailed information for product delivery.
Once you get a membership, you will be offered various benefits such as K-DOD points, discount or giveaway events.

Apart from medical products, you can order any public products from our website or K-DOD facebook page.
Or you can contact us directly (Master@K-dod.com or +82-2-2633-1664) or inquire at the K-product page or inquiry page.

All Biz. Match-up inquiries will be carefully reviewed and approved. Certain cases can be not accepted if ;

• the items are identified as directly related to crime such as performing or aiding and abetting acts that are prohibited or subject to criminal sanctions under applicable laws
• the items are prohibited from being promoted, advertised, or sold pursuant to applicable laws
• the items are identified as infringing another person’s intellectual property right or violating another person’s rights through insults, invasion of privacy or defamation

Currently, our services are priotized in S.Korea, South-East Asia and Central Asia countries.

We promise that we will do our best to meet your needs and requirements.
However, if we are not successful to find the right partner or product within 90 days,
you can withdraw with the minimum service charge.

We will collect all available certification, registry and reputational information and share the results with the client.
However, the final decision on ‘GO/ NO-GO’ will be made by the client based on the information that we provide.

1,000 point is equivalent to 1 USD (1,000 point = 1 USD).

You can cancel the purchase before dispatching the products from Korea.
However, once they are dispatched, it will be difficult to cancel or get refund as they are oversea deliveries.
Also, please keep in mind that there might be potential bank service fee loss in case of online bank transfer payment.